2017
2018
2019
2020
2021
SAT Health Registration

SAT Health is officially registered. Reliable data and technology local provider for the healthcare sector is created..
Our mission is to be trusted, secured and innovative partner for the entire healthcare market.
Our commitment to quality is unwavering.

2017
August
SAT Health Launch

The event was attended by more than 150 guests from the healthcare sector and big international pharma.

2017
November
BlueBook Launch

BlueBook is a unique combination of robust and accurate extensive pharma market data set and a powerful web-based analytical business intelligence tool

2018
April
New Patient Support Program

Care by SAT Health launched the first Patient Support Program in Gastroenterology

2018
August
Extended Patient Support Program

Care by SAT Health expanded Patient Support Program in Gastroenterology is expanded with options for drug administration on and specific laboratory test in Hospitals and Peripheral Centers in the country.

2018
November
DHI Cluster

SAT Health is a co-founder of Digital Health and Innovations Cluster Bulgaria – a non-profit association that supports companies and organizations in the field of digital solutions and innovations in healthcare to build an ecosystem and establish a sustainable and effective healthcare environment for patients, healthcare professionals, society and institutions

2018
December
BlueBook Premium & Patient Tracker

Add-on modules with enhanced features for Insights and one-click visualization of product market dynamics and patient analysis - Patient retention and compliance to the product, new patient analysis

2019
January
Oncology treatment reports by line

First detailed analysis, based on local RWE data for tracking therapy lines, duration, etc

2019
January
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rheumatology

2019
April
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rheumatology

2019
July
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rare diseases

2019
April
Product Switch

Unique add-on module for tracking of product switches in a specific indication strategic moves

2019
December
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Pulmonology

2020
April
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Oncology

2020
June
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Rheumatology

2020
June
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Dermatology

2020
June
New Patient Support Program

Care by SAT Health launched a New Patient Support Program in Psychiatry

2020
June
Let us help you in solving next challenges
2021
April

Profile

SAT Health is a reliable, certified healthcare information and technology provider.

We provide a wide range of expert solutions for the healthcare industry, performing expert healthcare system analysis and providing effective technology solutions.

Our service portfolio is based on solid data audits and specialized market healthcare research, providing solutions for the entire healthcare market: serving pharmaceutical companies, pharmacies, pharma wholesalers, medical and industry associations, administrative bodies.
SAT Health is member of the management board of Digital Health and Innovation Cluster Bulgaria. The mission is to set up an ecosystem for entrepreneurs in the healthcare system to exchange innovative practices and ideas among stakeholders (entrepreneurs, institutions, society) to provide the best technological solutions for improving the effectiveness of the services in the healthcare.

Corporate Social Responsibility

Corporate Social Responsibility
WWF
UNICEF

At SAT Health we are committed to socially responsible behavior, we strive to follow best practices, reduce our environmental impact, set ethical labor standards, and donate some of our resources to philanthropic causes.

One of the foundations of our business model is the responsibility and sustainable development with care for patients, customers, employees, the environment, and society.

We have implemented internal SMART Office policies and systems aimed at efficient use of resources and minimizing our environmental footprint, investing in social activities, and supporting causes that leave a positive mark and an opportunity for a better future.

We chose to donate to UNICEF - because we believe that investing in children has the highest return on our society. In 2018, SAT Health became part of the program for corporate donors of UNICEF in Bulgaria - "BLAGODETEL Company". Every child must grow in care and love, be protected from violence, discrimination and exploitation; to have access to quality healthcare and education, which is why we have chosen to support UNICEF in its mission to provide a chance for a better future for every child in Bulgaria.

From 2019 The company is also a monthly donor to WWF Bulgaria and their work for the protection of the priceless Bulgarian forests and rivers. We support WWF - because we believe that there is no health without a healthy planet.

Compliance

Our mission is to be а reliable, trusted, and secured partner for the healthcare sector. Thus, SAT Health believes that our successful work stems from a deep commitment to industry standards for quality process, continuous improvement, and data security. Our data sources approach ensures closed loop cycle involving manufacturers, wholesalers, hospitals, pharmacies, drug stores and includes NHIF reporting data. To achieve our goal, we have developed and integrated in our daily business life Information Security Management System (ISMS). ISMS is designed to comply with theenforcement of General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

SAT Health is certified by Lloyd’s Register, in accordance with ISO 27001/2017 and ISO9001/2015 for "Managing quality of processes and information security in gathering, processing and analyzing pharmaceutical market data, providing Patient Support Programs (PSP), consulting services and solutions for pharmaceutical industry and healthcare sector".

All of us at SAT Health have a responsibility to understand the legal and ethical issues that affect our business and to act honestly in every situation. Integrity and ethics are core values ​​of SAT Health, and they reflect who we are as a company, as a team and as individuals.

Our honest behavior helps us gain the trust and respect of the people we work with. SAT Health Code of Conduct represents our corporate policies and procedures that define how we do business.

Certificate
Certificate

Pharmacovigilance

SAT Health is responsible to provide its clients with details of the pharmacovigilance information and/or quality complaints mentioned in the course of services provided such as Market research, Patient Support Programs etc.

You can report a suspected adverse event of the medication you are using during your participation in Market research activities or Patient Support Program on the 24-hour phone line: 0700 70009 or send an e-mail to compliance@sathealth.com.

Valid message must contain minimum necessary information:

  • Contact details
  • Patient identified with at least one of the following: Initials or gender or age/weight/height details
  • Name of the medicinal product that you assume has caused the undesirable effect
  • Description of the effect itself

Our Team

SAT Health is a vibrant, fast-paced and exciting healthcare company.
At SAT Health we are proud with a team of experienced, customer-focused, and positive professionals that are devoted to providing to healthcare industry the best-in-class services and solutions. Our team members have extensive experience, working for international pharmaceutical companies, pharma information company and specialized for healthcare sector technology solution international providers.
We share a passion for bringing powerful ideas and innovations to real life and help our clients and partners drive healthcare forward.
SAT Health Culture is about creating an environment where the very best people can do their very best work. Company culture makes things easy: asking questions, solving problems, being recognized for your work, learning something new, balancing work and life, and generally feeling happy about what you do.

Our Partners

Кариери

Why work for SAT Health?

As an employer we are committed to creating an engaging working atmosphere and attracting, motivating and retaining a diverse workforce.

Equal
Equal

Equality is segnificant to us. It doesn't matter who you are or where you come from - everyone is treated equaly, and everyone has equal opportunities to succeed at SAT Health

Flexible
Flexible

We believe that healty work life balance makes happier and more productive employees. Our people appreciate the posibilities to work remotely or part time and so to fit work around childcare or their otherduties.

Open
Open

Openness is in the core of our manpower policy. SAT Health promotes open and transparent comunicated enviroment

Team
Team

Our team is a "team sport". We colaborate. We challenge. And together, we grow.

Come work with us to build more efficient, happy teams! Be part of something exceptional where your knowledge and talents will be rewarded.

Препоръки

Д-р Ралица Шаркова

Съдействието на SAT Health изгражда и улеснява връзката между нас - лекарите и пациентите. Комуникацията е достъпна и удобна за двете страни. Пациентите получават подкрепа и съдействие свързани с тяхното лечение, актуална информация относно документацията и не на последно място - разбиране. За мен е удоволствие да работя с асистентите на SAT Health, които правят нашите пациенти наистина значими.

Д-р Ралица Шаркова ВМА, София
Д-р Бисера Котевска

Дейността на SAT Health е полезна както за пациентите, така и за нас лекарите. Асистентите улесняват процеса с придвижване на документите, проследяване на сроковете и помагат на пациентите с ориентирането във всички административни процедури, които често се оказват много неясни за тях. Удоволствие е да работя с асистентите на SAT Health и се радвам, че имаме страхотни отношения.

Д-р Бисера Котевска Дерматолог
Д-р Иван Лютканов

"Много е полезна работата с асистентите на програмата „Грижа“ и те значително облекчават ежедневната ни работа. Ние лекарите сме претрупани с работа и изготвянето на протоколите за биологична терапия отнема много време, с което асистентите на Care много помагат на лекарите, които изписват биологична терапия. Тази колаборация е много полезна и програмата трябва да бъде разширена."

Д-р Иван Лютканов Гастроентеролог
Десислава

Вие сте до нас във всяко едно отношение. Знаех, че има хора, на които мога да разчитам за всяко едно нещо.

Десислава Майка на пациент
Феврония

"Наистина съм много благодарна за това, защото е подкрепа. Вие много ми помогнахте с това, че се справяте с всички документи. Всичко ми напомняте. Аз нямаше да се справя изобщо да поддържам всичките тези неща сама."

Феврония Пациент
Roche

"Благодарим ви за постоянната и ценна подкрепа и сътрудничество. По време на двете години съвместна работа в областта на пациентските програми, „Грижа“ показа последователно и ефективно партньорство. Целите на проекта бяха постигнати. Екипът на SAT Health, ангажиран с програмата, е добре обучен и демонстрира поведение, ориентирано към постигане на резултати. Комуникацията по проекта е ефективна и своевременно управлявана, което позволява адаптиране, когато са необходими промени. Цялостното ни впечатление е, че SAT Health показват високо ниво на предоставените услуги, което нас ни удовлетворява. Продължавайте така!"

Roche Клиент
Takeda

"Откакто сключихме първото си споразумение, качеството на предлаганата услуга непрекъснато се увеличава. Започнахме с административна подкрепа за пациентите и разширихме услугата към осигуряване на комплекти за спешни случаи, създаване на информационен сайт за IBD (възпалително заболяване на червата), установяване на периферни центрове за вливания и други. Всичко това не би могло да бъде постигнато, ако нямахме до себе си подходящ партньор!"

Takeda Клиент
Mylan

"По време на 2-годишното ни партньорство всички цели по програмата за подпомагане на пациенти бяха постигнати с необходимата точност, отлично сътрудничество между асистенти, пациенти, лекари и Mylan. Екипът, който работи по програмата за Mylan, е добре обучен, компетентен и полага ежедневни усилия за подкрепа на пациентите и медицинските специалисти. Всички асистенти по програмата „Грижа“ на SAT Health са много квалифицирани и точни в подготовката на медицинската документация, изисквана от НЗОК."

Mylan Клиент